Full Product Description:
❄️ Winter has never felt so soft.
Slip your feet into a cocoon of warmth with the Cocoon™ Winter Slippers, crafted to bring comfort and coziness to every cold morning and chilly evening. Made with ultra-soft plush lining and an anti-slip sole, these slippers offer cloud-like support whether you're lounging indoors or stepping onto a frosty balcony.
The faux fur interior wraps your feet in soothing warmth, while the modern, minimalist design pairs perfectly with your favorite loungewear or pajama set. Ideal for cozy nights, weekend mornings, or as a thoughtful winter gift for your loved ones.
Key Features:
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🧸 Plush Faux Fur Lining – Soft, warm, and incredibly comfortable.
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🧦 Non-Slip Sole – Stability and safety on all surfaces.
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👣 Ergonomic Fit – Designed for long-lasting comfort.
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🎁 Perfect Gift – A heartwarming treat for yourself or someone special.
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💼 Versatile Design – Great for relaxing at home, remote work, or weekend wear.
📦 Delivery Policy
Processing Time
Orders are processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.
Shipping Time
7 to 15 business days
3 to 7 business days
Shipping times may vary depending on your location and external factors beyond our control (e.g., customs delays).
Shipping Costs
Shipping fees are calculated at checkout based on your location and the weight of your order. Free shipping may apply for certain promotions or minimum purchase amounts.
Order Tracking
Once your order is shipped, you will receive a tracking number by email. Please allow 48 hours for the tracking information to update.
Delivery Issues
If your package is delayed, lost, or damaged during transit, please contact us at [your support email]. We will work with the carrier to resolve the issue as quickly as possible.
Incorrect Address
Please double-check your delivery address before placing your order. We are not responsible for orders shipped to incorrectly entered addresse
🚚 Shipping & Returns Policy
Shipping Information
Processing Time:
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time:
7–15 business days
3–7 business days
Delivery times vary depending on your location and unforeseen circumstances (e.g., customs delays).
Shipping Fees:
Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be offered during promotions or for orders over a certain amount.
Tracking:
Once your order has shipped, you’ll receive a tracking number via email. Please allow up to 48 hours for tracking information to become available.
Return & Refund Policy
Return Window:
We accept returns within 14 days of delivery for unused, undamaged items in their original packaging.
Non-Returnable Items:
- Used or damaged products
- Items without original packaging
- Final sale or discounted items (if stated)
- Return Process:
Contact our support team at contact@onesmartzone.com
with your order number. - We'll provide return instructions and the return address.
- Once received and inspected, a refund will be issued to your original payment method within 5–7 business days.
Return Shipping Costs:
The customer is responsible for return shipping unless the item arrived defective or incorrect.
Wrong or Damaged Item?
Contact us immediately with photos of the item. We’ll send a replacement or issue a full refund.
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