At OneSmartZone, we are committed to delivering your order quickly and securely, while keeping you informed every step of the way.

⏱️ Processing Time

1–3 business days after payment is confirmed.

🌍 Estimated Delivery Times

Please note that delivery times may vary depending on your location and demand:

DestinationEstimated Delivery Time

• United States5 – 12 business days
• Canada7 – 15 business days
• Australia7 – 15 business days
• Europe7 – 15 business days
• Rest of the World7 – 15 business days
  

These are estimated time frames. Delays may occur due to customs, high volume periods, or logistical issues.

💰 Shipping Costs

• Standard shipping is free on all orders.
• No additional charges will apply for standard delivery.

🔄 Order Tracking

• Once your order has been shipped, you will receive a tracking link to monitor the delivery status.
  
• If you have any questions about your shipment, contact us at contact@onesmartzone.com.
  

📦 Returns & Exchanges

30 days of delivery for a refund or exchange.

🛡️ Secure Payments

• We accept secure payments via Visa, Mastercard, PayPal, Apple Pay, Google Pay, Shop Pay, and more.
• All transactions are encrypted and protected to ensure your privacy and security.
  
  
  📍 Additional Information
  
• Shipping Policy and Return Policy.
  
  contact@onesmartzone.com.

At OneSmartZone, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a straightforward and transparent return process.

✅ 30-Day Satisfaction Guarantee

You may return your item within 30 days of delivery for a full refund if you are not entirely satisfied with your purchase.To be eligible for a return, the item must:

• Be unused
• Be in its original condition
• Be returned in its original packaging

💳 Refund Process:

Once your return is received and inspected:


We will notify you via email regarding the approval or rejection of your refund.

Approved refunds are processed within and issued to your original method of payment.


❌ Non-Returnable Items

The following items are not eligible for return:

• Gift cards
• Items marked as “Final Sale”

🔄 Exchanges

If your item is defective, damaged, or incorrect, please contact us at contact@onesmartzone.com within 7 days of delivery.

We will arrange a free replacement or a suitable solution at no additional cost to you.

📮 Return Shipping

• Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (damaged or incorrect item).

• We strongly recommend using a trackable shipping method to ensure safe and confirmed delivery of your return.
  

❓ Need Assistance?

Our customer support team is here to help.

📧 Contact us at contact@onesmartzone.com for any questions or assistance with your return.